For additional information call: +1 905 553 7444

School Policies/Rules

SCHOOL POLICIES AND RULES ARE SUBJECT TO CHANGE AT OUR DISCRETION WITHOUT NOTICE.

SCHOOL YEAR & SUMMER TERM:

Our school year runs from September to June (36 to 40 weeks) and summer term from July to August (7 weeks).

TUITION:

Tuition must be paid in advance to secure and hold a weekly time slot. Payment can be made for the full year or in monthly installments.

PAYMENT OPTIONS:

For full year payment we accept cash, cheque, debit or credit card. For monthly payments, we accept post-dated cheques (maximum of 9 cheques for the year), pre-authorized Visa Debit, or credit card. The first month’s payment is due upon registration and subsequent payments automatically charged in 4 lesson installments on the 1st. of each month with final adjustments processed in June.

NSF:

$25.00 fee will be charged for payments declined due to non-sufficient funds.

CANCELLATIONS/MAKE-UP:

Up to 3 private lessons cancelled by 8pm the night before the lesson, and 1 same day cancellation will be made up in a school year. Make up lessons can be scheduled until the end of July. There is no credit or refund for missed make up lessons, lateness and additional cancellations. Semi-private & group lessons cannot be made up, however, we will try to provide a make up if there is availability in a different class. Cancellations and schedule changes must be made with the front desk via phone/voicemail, e-mail or in person. Not directly with the instructor.

INSTRUCTOR ABSENCE/UNAVAILABILITY:

We try our best to schedule students with the same instructor for the entire term. However, in the event a regularly scheduled instructor is absent, another qualified instructor will teach the class or the lesson will be re-scheduled at our discretion. There is no credit or refund for lessons cancelled by students due to unavailability of their regularly assigned teacher.

INCLEMENT WEATHER CLOSURE:

We will update voicemail, Instagram and Facebook by 1:30pm on weekdays and 8am on Saturdays if classes are cancelled due to inclement weather. Please check for school closure prior to coming in on severe weather days. Students can schedule make up lessons any time until the end of July. There is no credit or refund for lessons cancelled due to weather related closures.

STOPPING LESSONS:

We require at least 2 weeks’ advance notice to stop the following month's payment or process refund for full year payments. There will be no refund for the current month or for any classes not taken.

LIABILITY WAIVER:

Parents/guardians are responsible for the well-being and safety of their children at all times, including drop-off and pick-up on premise or at offsite events that are hosted or sponsored by Chorus. Parents/guardians are encouraged to join students in their respective class during lessons or wait in the reception area. Chorus Music Academy Inc., including its directors, officers, employees, and agents, shall not be liable for any injury, illness, allergic reaction, accident, death, loss, theft, damage or any other harm whatsoever which may be sustained by a student, parent, guardian, or guest on our premise or at an offsite event hosted or sponsored by us. You waive any claims, demands, and liabilities against Chorus arising from your participation in Chorus programs and events/activities, including participation by you and/or your child(ren) and guests.

PHOTO AND VIDEO RELEASE POLICY:

By registering with Chorus, you grant Chorus permission to take photographs and audio/video recordings of you and/or your child(ren)’s participation (“Content”) in Chorus programs/events/activities. You also grant Chorus permission to use, reuse, modify, publish, and republish the Content in any format or media, including print and online, for promotional purposes. Chorus will use the Content without compensation to you, your children and your guests. You waive any rights to prior inspection and approval of the Content and its use. Chorus may not sell such Content to anyone without your permission. You waive any claims, demands, and liabilities against Chorus for capturing and using the Content. To opt out, send an email to customerservice@chorusmusic.ca.

DISPUTE RESOLUTION:

If a dispute arises out of, or in connection with terms and policies of this document, the parties agree to meet to pursue resolution through negotiation/mediation or other appropriate dispute resolution process before resorting to litigation.

GOVERENED BY THE LAWS OF ONTARIO:

This agreement constitutes the entire understanding between the parties and supersedes all prior and other representations, understandings or agreements between them, written or oral, respecting the subject matter herein. This agreement may be amended only in writing, shall be read without regard to section headings, shall be governed by and constructed in accordance with the laws of Ontario.

FACILITY POLICY:

Students, parents/guests must behave responsibly while on premise and at offsite events that are sponsored or hosted by Chorus. Disruptive behavior causing damage to the facility or equipment is the financial responsibility of the student/parent. We reserve the right to expel students for nonpayment of tuition or disruptive behavior without credit/refund.

INTERNET USE:

Complimentary Wi-Fi, if available, is for personal and legal use only.

PARKING:

Please do not park in the reserved parking spots at any time including evenings and weekends.

ATTENDANCE AND PRACTISE EXPECTATIONS:

Regular attendance and practice at home at least a few times each week are very important for efficient learning and continual improvement.

RESULTS OF MUSIC EXAMINATIONS/COMPTETIONS/AUDITIONS:

Every effort is made to fully prepare students for examinations, competitions and auditions. However, we cannot control the results students achieve. Students and/or parents are encouraged to discuss and fully understand the requirements and expectations with their instructor, school administrator and/or organizers of competitions and auditions.

ADDITIONAL COST:

Cost of course material, examinations and concerts is in addition to tuition.

GROUP LESSONS:

START DATE AND CANCELLATION OF A GROUP CLASS: We reserve the right to postpone the start date or cancel group classes due to insufficient enrollment. Students will be refunded or moved to a different class if possible.

LESSON TIME FOR SMALL GROUPS: : Our group lessons are typically one hour in duration. We reserve the right to adjust the length of group lessons at any point in the year, should the size of a group class decrease as follows:

  • Only 3 students left in a group: Lesson time will decrease by 15 minutes
  • Only 2 Students left in a group: Lesson time will decrease by 30 minutes
  • Only 1 student left in a group: Transfer to private lessons or a different group if available. Cost/lesson time adjustment may be required.

FOR HEALTH & SAFETY:

  • We try to promote a NUT, FISH and SHELLFISH FREE facility. However, we are unable to monitor allergens being brought into the school. We ask parents to remain with their child(ren) in case of concerns with allergies/health.
  • All students are required to wear clean/dry indoor shoes or socks to class during winter months.
  • Students are asked not to bring non-lesson related valuables to class. We will not be responsible for lost or damaged items.
  • No food or drinks, with the exception of a closed water bottle, allowed in the music studios.
  • Drum students are strongly encouraged to bring sound reducing headsets to every class.

We thank you for following our policies.